Thanks to Rryan to suggest this great sector of discussion. It is one which I discussed a little in the past but progressively of time my opinion of the matter matures constantly. You can check the suggestion of Rrayn and make your clean here. You can also check part of the proper work of Rryan on the blog of the watch of Rryan which was right addition with the side bar.

I will start by announcing some bonds to the discussions passed on the matter. Be sure and read the comments too much when they are available.

Observe the partsAvailability of partsPolicy of spare parts of Port-holeConsumers and parts of watchThe continuous exit of partsIf you really read by the stations above or you point out their original indications, congratulations with you. The essence of him is there is a continuous emission where the clock and watch makers cannot obtain the spare parts to maintain correctly the watches from several of manufacturers today. Why it and how is assigns the consumer?

Some marks will provide parts to no matter whom who wants them. Some marks provide parts to the qualified individuals based on certification and make shopping equipment. Some marks provide only parts to the stores which sell their product. Some marks provide only parts to the stores which sell their product and have a qualified clock and watch maker. Some marks do not provide parts to whoever.

It is an exit which I frequently meet and consequently it becomes one of the things I make while I work. I concluded that it is unjust to compare the policies of parts of the majority of the marks with those of Rolex because the economies of scale are so different. Rolex does many watches and there are enough them on the market which need maintenance this they could only support hundreds, if not thousands of clock and watch makers in the United States only. Rolex explains approximately half of the complete services of watch which I ensure. Consequently when I order order $500 of parts I in value at the same time and returns it to him interesting so that Rolex maintains an explanation I. I provide that the situation is very similar for the majority of their accounts of parts.

When I, and others, complain about the restriction about parts about companies we forget to take into account the overheads requested for maintaing an account of parts. The manufacturer must employ somebody to take the orders, satisfies the orders, invoices the orders, etc This can become very imposing if your accounts order only one part here or a part there.

The provisioning of the parts to the clock and watch makers is a balance sensitive of the profitability of management and service to the customers of maintenance. It is my experiment which the majority of the consumers will return to the place that they bought the product for the service. This is why I see the marks most of the time that we are sold in our store of service and thus few of other modern watches of production. A problem can emerge when the store ceases carrying the product or the customer buys the watch while holidays. Where do they go for the service then? Another problem emerges when a store sells more product whereas they could probably maintain. How these individuals obtain do the high quality service?

My store lines up in the second category. If each watch that we were sold returned to us for the service as prescribed by the factory we could not maintain something us were not sold and we would need probably another clock and watch maker as well. A thing is for certain try us to provide this service for at least the watches that we are sold, but we also work with many of other watches. Clearly several of these watches are one or the other: to go unserviced or obtain maintained elsewhere. I am sure that there are many of other stores in the same situation.

I affirm that a company of watch should be free to employ some principal they choose to distribute the spare parts but I think that what follows seems reasonable:

If you made more watches than you can discuss the need to make parts, tools, and the formation available to others.If you made more watches than you and your retailers can you really maintain, really the need to make parts, tools, and formation available to others.If you sell your watches in the places with the detail which do not have clock and watch makers on the site (like inside a store) and you envisage on top being maintained, you must make parts, tools, and the formation available to others.If you sell your watches in very exclusive and of the limited amounts that you must explain perfectly to the customer who the watch will have to be turned over to the manufacturer for the service and you must have with personnel proportioned to ensure these services in good time or you must provide parts, tools, and the formation with others.If you really sell to quartz watches with the trimmings of industrial property you should make them available. Nobody wants to wait six weeks and to pay money sums alienated to embark their just assured watch to make replace a battery.Observe the companies which follow these rules should be able to provide the high quality service to their customers. You can note that I included tools and the formation inside with parts. There are however many marks for which specific tools and the formation are not required in order to carry out a repair of quality. These marks should identify this and increase their network of service even further to provide the best experiment of service to their customer.

I am a ventilator of the formation and certification and me believe that both are fine conditions so that a company has before prolonging a acount spare parts to an individual or a company. After all, if the service to the customers of quality is the goal it should only be right that the technician of service is qualified.

Thus, to wrap it very to the top, which forms part of these categories. The large companies like Rolex, Omega, Heuer label, citizen and Seiko probably very inserted in the category of the companies which produce too many watches only to be maintained and even in their network with the detail. For the majority, these companies identified it and make parts available to the individuals qualified with the professional workshops and tools. Many marks of luxury of long time would form part of the category which cannot maintain their marks in the house but could maintain all the watches if they were prolonged with their environment with the detail and good number of them to make. Majority of the new marks of luxury inserted in the category which with the limited distribution but cannot maintain their marks in the house yet. In fact the marks will have serious problems in days ahead where produces to them must be maintained. The majority of them do not have the capacity to currently maintain their product in the house and the majority of them do not make parts available to the stores independent of watch.

A last thing for this harangue. We really do not speak about the parts of movement here. The majority of watches on the use of the market of a handle of movements of watch produced by ETA or a handle of other suppliers. These parts are generally – available. We speak most of the time about the crowns, trimmings, crystals and similar. You can think that your product is exclusive but if it has an ETA inside, it is really not. Repair your customers by helping their clock and watch maker.